Aqua Hospitality is in need of a Social Media Manager in Oahu, Hawaii. Aqua Hospitality is a dynamic Hawaii-based hotel company that sets the standard for a Hawaii and Guam vacation experience. Their 3 hotel brands, Aqua Hotels and Resorts, Monogram Hotel Collection and Lite Hotels, deliver unique experiences for discriminating travelers who seek fresh accommodations at any budget.
The Social Media Manager is responsible for developing strategies and executing day-to-day social media duties for 50+ hotels and resorts. This position drives customer engagement, grows social following, manages social media advertising and creates brand awareness through key channels including Facebook, Twitter and Instagram. In addition, this position manages social media conversations, communicates guest service concerns and articulates global brand positioning through daily messaging.
So who is the ideal Social Media Manager for Aqua Hospitality?
This is a busy job and you need to reside in Oahu. You must be able to work nights and weekends as necessary for crisis communication due to inclement weather, natural disasters or any other guest-impacting events. Travel is necessary, including interisland, the mainland and possibly internationally. Work may require a valid driver’s license and transportation. Provide social media reporting and analysis to Directors and other stakeholders. Monitors competitors and new platforms in the space, and continually recommend and implement improvements to ensure best-of-breed in category.
Documents, tracks, and monitors systems and works with eCommerce, Digital Marketing, Offline Marketing, Sales and Revenue Management and on-property teams to maximize social media presence, including day-to-day content creation as well as contests and promotions.
Develops, implements, manages new and alternative social media strategies and uses creative, cutting-edge practices to increase visibility and traffic. Responsible for day-to-day production and management of engaging content on social media platforms for 50+ hotels and resorts. Creates postings using stock imagery, professional photography and by traveling to hotels to document and share engaging content. Creates ads, manages social media budget, monitors performance and reports on social media advertising efforts.
Write website copy, tweets, Facebook posts and page management and other electronic content for publication that conforms to prescribed style/format and inform/motivate readers. Must be fluent in social media platforms, including advertising. Knowledge of Google Analytics, Facebook Insights, and Sprout Social a plus. Photoshop skills and a strong eye for photo selection, etc. a plus.
Must exhibit exceptional decision-making abilities and problem solving skills, as well as proactive efforts in seeking solutions to problems. Must be able to interface with the Sales & Marketing team and meet tight deadlines on multiple projects.
What does Aqua Hospitality have to say about their company?
Currently representing more than 20 contemporary properties on Oahu, Maui, Kauai, Molokai, Lanai and Hawaii Island, plus the island of Guam, Aqua Hospitality offers lifestyle full-service resorts, stylish boutique hotels, comfortable budget properties and a historic hotel within a UNESCO World Heritage Site.
You won’t find Aqua’s enthusiasm and commitment anywhere else, which is why our guests have made Aqua the most honored Waikiki hotel company on TripAdvisor.
We feel so strongly about our service standards that we offer the Aqua Hospitality Promise at each of our hotels:
Aqua Hospitality is dedicated to making your stay as smooth and pleasant as possible.
Once you arrive, if there is anything we can do to help make your stay more enjoyable, please contact Guest Services. If for any reason they are unable to assist you to your satisfaction, please contact your General Manager anytime. Should you require additional assistance, my personal number is in every room. You are welcome to call me at any time during your stay.
Mahalo for choosing Aqua Hospitality! We look forward to welcoming you.