Could you be the ProdÂuct ManÂagÂer for renowned Etsy? Etsy is a marÂketÂplace where peoÂple around the world conÂnect to buy and sell unique goods. Their misÂsion is to re-imagÂine comÂmerce in ways that build a more fulÂfillÂing and lastÂing world. CurÂrentÂly Etsy is proud to be a cerÂtiÂfied B CorÂpoÂraÂtion — a new kind of comÂpaÂny that uses the powÂer of busiÂness to solve social and enviÂronÂmenÂtal probÂlems. Etsy is lovÂingÂly built and mainÂtained by these fine folks who work in BrookÂlyn, HudÂson, San FranÂcisÂco, Berlin, Dublin, LonÂdon, ToronÂto, and around the world.
The Etsy ProdÂuct ManÂageÂment team is responÂsiÂble for the vision and direcÂtion of a globÂal, dual-sided marÂketÂplace that touchÂes over 40 MilÂlion buyÂers and over 1 MilÂlion sellÂers. They sit in cross-funcÂtionÂal teams, use data and user-research to driÂve deciÂsion makÂing, believe in conÂtinÂuÂous inteÂgraÂtion, and love spendÂing time with their users. They priÂorÂiÂtize work that delivÂers impact at scale, is meaÂsurÂable, and is achievable.
You’ll help shape Etsy’s prodÂuct develÂopÂment stratÂeÂgy and ensure the delivÂery of sucÂcessÂful, new prodÂucts. You’ll work closeÂly with your peers in engiÂneerÂing, design, data analyÂsis, marÂketÂing, busiÂness develÂopÂment, and supÂport. This posiÂtion is based in BrookÂlyn, NY.
So who is the ideÂal ProdÂuct ManÂagÂer for Etsy?
Well, you’ll need to set the prodÂuct stratÂeÂgy, priÂorÂiÂtize feaÂtures, build conÂsenÂsus, and coorÂdiÂnate prodÂuct (take a deep breathe) schedÂule with a team of engiÂneers and designÂers to ship high-qualÂiÂty expeÂriÂences to Etsy shopÂpers (whew, that was a mouthÂful). Next, build and mainÂtain a roadmap to delight their users while growÂing the busiÂness. CreÂate casÂes and user stoÂries around a prodÂuct and comÂmuÂniÂcate them effecÂtiveÂly. InteÂgrate usabilÂiÂty studÂies, user research, marÂket analyÂsis, and comÂmuÂniÂty feedÂback into prodÂuct requireÂments to ensure prodÂucts satÂisÂfy user needs as well as wants.
Inform prodÂuct deciÂsions with quanÂtiÂtaÂtive data on user behavÂior and experÂiÂmenÂtaÂtion (a/b testÂing). FacilÂiÂtate comÂmuÂniÂcaÂtion throughÂout the develÂopÂment process by partÂnerÂing with a variÂety of interÂnal teams includÂing marÂketÂing, busiÂness develÂopÂment, cusÂtomer supÂport, and comÂmuÂniÂty. Define methÂods and metÂrics for idenÂtiÂfyÂing sucÂcess and failÂure while ensurÂing the team is clear on their objecÂtives. CoorÂdiÂnate with othÂer prodÂuct manÂagers and designÂers to ensure the coheÂsiveÂness of the overÂall user experience.
If these are under your belt, then all that’s left is if they like you as a perÂson: 4+ years of prodÂuct manÂageÂment / prodÂuct ownÂerÂship expeÂriÂence, excepÂtionÂal writÂten and oral comÂmuÂniÂcaÂtion skills. Strong user expeÂriÂence senÂsiÂbilÂiÂties and appreÂciÂaÂtion for minÂiÂmal interÂface design, orgaÂniÂzaÂtionÂal and anaÂlytÂiÂcal skills.
HTML/CSS/JS/SQL and abilÂiÂty to work closeÂly with engiÂneers. Strong use of anaÂlytÂics, user research and busiÂness casÂes to driÂve deciÂsions and improve prodÂucts. ExpeÂriÂence workÂing for an engiÂneerÂing-driÂven comÂpaÂny a plus.
What does Etsy have to say about their company?
It is imporÂtant to us that this iniÂtiaÂtive is embedÂded in the largÂer conÂverÂsaÂtion about diverÂsiÂty withÂin our comÂpaÂny. Etsy’s vision is for all idenÂtiÂties and expresÂsions to be welÂcomed, repÂreÂsentÂed and rewardÂed in our 600+ perÂson workÂforce. We want the peoÂple who are buildÂing our platÂform to be as diverse as the peoÂple who make up our globÂal comÂmuÂniÂty. We recÂogÂnize that havÂing a diverse workÂforce creÂates a welÂcomÂing enviÂronÂment that encourÂages creÂativÂiÂty and colÂlabÂoÂraÂtion, ultiÂmateÂly improvÂing not just our processÂes, but also our product.