New York has just been invaded by the Danes; but if any NYC social media managers out there are thinking of rampaging Vikings, they needn’t panic. This is a friendly invasion, in the form of Copenhagen-headquartered social media marketing startup Falcon Social, which has just opened a brand new office in the Big Apple.
Why New York?
But why, the curious social media manager may well be asking, would a Danish social media company come to New York? Falcon Social’s software-as-a-service helps businesses monitor and manage social media. And, since many of those businesses (like Coca Cola, Condé Nast, Disney and Pandora) are Fortune 500 businesses based in the USA, the move to New York just seems logical.
It won’t have escaped the attention of most social media managers that there are a lot of companies in New York that offer pretty similar services – tracking a client company’s social media interactions, publishing content like blog posts and evaluating the performance of the overall social media strategy. But Falcon Social’s founder and CEO, Ulrik Bo Larsen, says his product is significantly different.
A unified service to take on the “Franken-suites”
“It’s not enough to have a Radian6 [software] installation and listen to stuff,” says Larsen. “You also need to engage.”
Falcon Social’s competitors, he says, typically cobble their platforms together from a smorgasbord of different parts by getting other vendors to build what he dubs “Franken-suites”. His company offers a far more unified service which he’s confident will lure plenty of customers away from the competition (whose offerings, he believes, are difficult to use and often don’t cover all the bases their client companies need to monitor). As he puts it, “There are so many things still not being solved by the incumbents among big U.S. software companies.”
And Falcon Social’s success rather backs up his confident claims: just 18 months after its launch in 2010, it grew from a company of four to over 100 employees. And last year, it raised $8 million in Series A (or €6 million), which Larsen says was used to scale the organization further beyond Europe and to take on competitors like Oracle, Adobe Social and HootSuite.
The New York office will begin with an emphasis on sales, but Larsen plans to grow the company’s presence in the city.