Online coupon titans LivÂingÂSoÂcial and Groupon have a new a rival, a PortÂland tech startÂup called BirthÂday Coups that boasts a disÂtincÂtive feaÂture setÂting it apart from its competitors.
IntreÂpid chief techÂnolÂoÂgy offiÂcers and busiÂness develÂopÂment assoÂciates will be intrigued by this new twist. The firm’s unique online platÂform was built by 27-year-old Web DevelÂopÂer Chuck Drew, who designed it to enable coupons to be sent to cusÂtomers as their birthÂdays approach. It may be in the same busiÂness space as Groupon, but there all simÂiÂlarÂiÂties end. BirthÂday Coups promisÂes to overÂcome the shortÂcomÂings of the traÂdiÂtionÂal online coupon modÂel – a fleetÂing rush of barÂgain hunters folÂlowed by a rapid tail-off in cusÂtom – by attractÂing long-term, loyÂal shoppers.
LoyÂalÂty vs flash in the pan shopping
BusiÂnessÂes who sign up with BirthÂday Coups will receive an online dashÂboard that allows them to manÂage their cusÂtomer birthÂday list and choose which coupon types to offer. Chief revÂenue offiÂcers and prodÂuct manÂagers might like to take note. Instead of a flash in the pan flurÂry of shopÂping, the startup’s techÂnolÂoÂgy will driÂve sales all the year round by autoÂmatÂiÂcalÂly sendÂing coupons to cusÂtomers on day one of their birthÂday month.
PresentÂly, busiÂnessÂes will need to track when cusÂtomers redeem their coupons manÂuÂalÂly, but this will shortÂly be autoÂmatÂed, offerÂing enterÂprisÂes intelÂliÂgent feedÂback about which coupons are perÂformÂing the best. The serÂvice is free for clients with fewÂer than 500 names on their mailÂing lists. A monthÂly fee of $29 is payable for mailÂing lists of between 501 and 2,500 names, risÂing to $129 a month for comÂpaÂnies with lists above 2,500.
On the way up?
Although BirthÂday Coups has been in beta for the last six months, it already has a dozen clients on board, three of whom are fee payÂing. As an online venÂture, it’s not limÂitÂed by geogÂraÂphy. With no marÂketÂing, it’s attractÂed a spa in South Africa and restauÂrants in Texas, North CarÂoliÂna and Chicago.
One of its clients, a local groÂcery called RoseÂmont MarÂket and BakÂery, says it was immeÂdiÂateÂly attractÂed by the firm’s loyÂalÂty-buildÂing focus in prefÂerÂence to genÂerÂatÂing a tranÂsient spree of barÂgain seekers.
Co-founders Chuck Drew and MerÂritt Carey have bootÂstrapped the startÂup so far, but soon plan to begin lookÂing for new investÂment to scale up the firm.