The bug tracking space has been generating a good deal of interest since Twitter acquired mobile crash-reporting tool Crashlytics in January – and error-tracking startup Sentry is poised to take full advantage with the launch of a hugely revamped platform.
Since its early days a few years ago as an internal exception-logging tool for Django apps at Disqus, its creators (designer Chris Jennings and engineer David Cramer) have seen it blossom impressively. In developments which will stir the admiration of many a business development associate, chief technology officer and chief revenue officer, Jenner and Cramer (who both still work for Disqus) decided to open-source their project a couple of years ago because the firm was finding it so useful.
Growing to profitability
The open source version gave way to a hosted platform last year, mainly because the cost entailed in the maintenance and upkeep of its own server was becoming impractical with so many users turning to Sentry to monitor errors. The hosted version now claims over 500 paying customers and it’s been adopted by some prominent startups and big tech firms, including Mozilla, Pinterest, Rdio and Path.
And traffic is on the rise, leaping by 10 per cent since the Crashlytics acquisition.
The revamp and future plans
The relaunch features an improved design and user interface, offering better navigation as well as additional integration and collaboration options. Projects can be managed from a dashboard-like hub called “teams” and the tool now works with BitBucketn Campfire, GitHub, Grove.io, IRC, JIRA, Pivotal Tracker, Trello and Sprint.ly.
Plans are also underway to move beyond bug tracking: the founders have valuable data about which users are hitting the errors in the various apps. Jennings explains:
“We’ve recently started playing with servicing this information. Soon, we’re going to start tracking and presenting actual users, and giving you tools to recover these bad users’ experiences.”