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So what’s the word on Sprinklr? Partners, not clients is the key!!

So what’s the word on Sprinklr? Partners, not clients is the key!!

When you look for a job, you should be looking for a company below the radar, and the reason being you want to grow with a company. Sprinklr is one very such company. They have a unique ideology that that a smart person can get behind and grow with.

They believe people never forget how you made them feel. They help big brands listen and act on the voice of the customer to manage social experiences at every touch point. They build the most complete social software platform in the world, purpose-built for large enterprises to ensure that the voice of the customer can be heard and acted upon by every employee

Social media advertising is expected to reach $15 billion by 2018, analytics and management company Sprinklr is recommending that brands begin moving their social media operation in-house to facilitate better control, and make it all-around better, through efficiency and scalability.

Sprinklr’s solution is to bring it all “in-house”. “Moving social advertising in-house is a big investment,” Sprinklr says, “but the potential gains…make it more than worthwhile.”

Sprinklr says integrating all social media operations in-house gives brands the ability to:
• Plan, execute and optimize all of their social media activities in the same environment in real time.
• Programmatically buy social ads based on the performance of organic activity or ad performance.
• Automate campaign optimization.
• Leverage global client data and manage all data and reporting in a centralized platform.
• Integrate social into their business

On top of that news Sprinklr likes to say they don’t have clients, they have partners. So it appears brands can count on them to support them throughout the entire relationship, from managing day-to-day platform needs to helping create and implement a social strategy. So more than 650 of the world’s leading brands have chosen Sprinklr for their strategic services offering the support they need to be truly exceptional in the Social space. Sprinklr’s strategic service offering centers around 4 main categories: Social Maturity Acceleration, Governance, Integration and Engagement.

Sprinklr’s strategy and analytics team unlock business value. And enhance the social customer experience. Their experts help mature a brand ↽ from functional and optimized social media teams, to fully integrated and transformed global organizations. Wouldn’t you like to know how mature your social organization is?  Their program, Acceleratr assesses your social maturity across our proprietary social maturity scale – Functional; Optimized; Advanced; Transformed. A socially mature brand accelerates efficiently to higher states of greater social ROI and business value.  Acceleratr is for the global brand that must:

  1. Create innovative customer experiences through social engagement.
  2. Drive value through the the 5C’s of social experience management – Conversations; Content; Campaigns; Collaboration; Community.
  3. Know the context of its ecosystems and prepare for social engagement across the company.
  4. Work with trusted social advisors in marketing, customer care, customer experience, IT, PR, IR and HR.

Sprinklr has a talented bunch of Community Managers available to help clients scale one-to-one engagement, build lasting relationships and drive brand perception. The team is also experienced using their platform to discover a brand’s relevant audiences and advocates. Sprinklr’s services span three categories: Engagement, Moderation and Content Creation.

Clients who use Sprinklr’s engagement services, rely on our Community Management to drive their online discussions. Our teams manage and respond to social messages on behalf of our client. Our Engagement Specialists are trained to route questions to appropriate teams, seek out answers and make sure community members feel engaged in the brand discussion. The result is a brand following that is poised for growth and an active part of the social landscape.

Large brands are often at risk for spam or troll attacks. Sprinklr’s moderation services monitors social properties for spam posts, inappropriate content and other sensitive messages. Teams work round the clock, meaning brands can rest assured knowing that their page is constantly under the watchful eyes of a diligent Sprinklr Community Manager.

Great content is exciting content. Sprinklr’s Content creators have a love of writing and a way with words. Our copywriters have specialized experience in writing for social channels and enjoy bringing everyday brand experiences to life. Our copywriters are also efficient planners, creating detailed content calendars to keep teams informed about planned outgoing messages.

You really need to consider, don’t you want to work for a team that has so much already thought out. Wouldn’t you want to be a part of a powerhouse in the media community?

If you’re interested in working at Sprinklr click here.


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